Europe and USA Mobile Services and Devices Connected Consumer Survey 2018-2019 –

Europe and USA Mobile Services and Devices Connected Consumer Survey 2018-2019 –

DUBLIN–(BUSINESS WIRE)–The “The Connected Consumer Survey 2018: Mobile Services and Devices in Europe and the USA” report has been added to’s offering.

This report focuses on aspects of the author’s Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on respondents’ usage of mobile services and devices.

This report provides:

Analysis of data usage and the effects on ARPU, churn and Net Promoter Score

An assessment of operators’ share of retail channels, both online and in-store

Analysis of what drives a consumer’s purchase decision

Insight into what consumers want from 5G

An understanding of which demographics operators should initially target with 5G services

Survey Data Coverage

The survey groups were chosen to be demographically representative of the broader online consumer population. We set quotes on age, gender and employment status to that effect. There were a minimum of 1000 respondents per country. The total sample size was 8000.

Geographical Coverage









Key Topics Covered:

Executive Summary

Data and Services

Retail Channels


Methodology and Panel Information

For more information about this report visit

Laura Wood, Senior Press Manager
[email protected] E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

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